- Where do you conduct the interview?
Most interviews are conducted
in a quiet room in the subject’s home. We want the subject to be
as relaxed and comfortable as possible. On occasion, we can record an
interview over the phone to provide a narrative underlying photos and
film. However, it is always our preference to conduct a videotaped interview
because the end result is so much more compelling.

- How long does the interview take?
The set-up (two cameras,
lighting, and audio) takes approximately one hour. The interview can
run from several hours to several days, depending upon the tier chosen,
and the desired program length. Our longest interview to-date, resulted
in nineteen hours of tape, shot over the course of three days (plus an
additional six hours of video shot over the course of two more days to
capture photos, mementos, and film). We want you to be one hundred percent
happy with the finished program, so we discuss this at some length beforehand.

- What video format do you shoot on?
We employ two professional
digital video cameras that record on to miniDV. Typically, we use a 4:3
aspect ratio. For an additional fee, we will shoot on any video format
you would prefer, including HD and 16:9/24p

- How long does it take to get the finished DVD?
We strive to
complete the editing as soon as possible. Typically, the shorter programs
can be completed in less than two weeks. Longer programs, especially
those with extensive graphics, music, film, photos, etc. may take six
to eight weeks to complete.

- Can you use my favorite music in the background?
Sadly no,
because of copyright issues. Although it is sometimes possible
to get the necessary licensing, the time and expense is prohibitively
high. We have several great music libraries with thousands of selections
from which to draw, and in some instances, will create original scores.

- What questions will you ask?
The questions,
and the detailed follow-up questions, will vary depending upon the tier
and finished program length. We will ask about your parents, grandparents,
and family that preceded you and then trace your life history: childhood,
schools, relationships, children, travel, work experiences, life’s
challenges, significant historical moments, politics, religion, etc.
We will paint as complete a biographical tableau as time allows.

- Can I see the questions before the interview?
Yes,
although we strongly recommend against it. We strive to make our interviews
conversational and find that most individuals will try and prepare if
given the questions beforehand. This often results in frustration when
the individual cannot recall the exact words that were prepared. We do
not ask trick questions and the only “right” answers are
the ones that you choose to give.

- What if I say something that I decide I do not want in the program?
You
have absolute editorial control. If there is anything that you would
not like in the finished program, simply say so at the time of the interview
or after you have seen the approval copy. Interviews that are spontaneous
and lack a high degree of self-censorship are the most engaging.

- What about confidentiality?
Your words, image, photos, and
films are absolutely confidential. Occasionally, we may request your
permission to use an excerpt for our marketing efforts. We will specify
our intent and you are free to give us your permission or withhold it.
We will never use any material without your agreement.

- What if my DVD is lost or damaged?
We archive our productions
and would be happy to send you an additional copy for a small fee.

- How far will you travel?
Projects have taken us all over the
country and overseas.
